Mo asks Glen Jackson: How can we stay on top of relationship building when so much is vying for our attention every day? Have a fresh ice mindset.
Mo asks Glen Jackson: How can we stay on top of relationship building when so much is vying for our attention every day?
- Have a fresh ice mindset. Glen tells the story of the owner of Home Depot who wanted to discover the secret behind the success of his best performing store. Treating every day as if you had just opened your doors is the mindset you need to succeed in business and relationships.
- Remind yourself what your values are as an organization and live them out every day. You can’t be perfect but you can aim high. Just like external client-facing relationships, you have to invest in the relationships within the team as well.
- Just calling someone who would be delighted in hearing from you can make a massive cumulative impact over time. Your voice is something that can’t be replicated by a text or an email.
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