What is one of the hardest struggles about business development? The answer is actually kind of surprising - how to say "no" nicely. Too often, we can find ourselves easily wrapped up in too many projects or additional items because we can't seem to be able to turn down requests. But this holds us back from providing our best to all of our clients, while also distracting us. In this video, I am going to break down how you can begin to overcome this, while maintaining great relationships as well.